Shipping Policy
At Joyiason, we strive to deliver joy to your doorstep as quickly and efficiently as possible. Below are the details of our shipping policy:
Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates & Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Delivery times vary by location, typically 7-14 business days.
Shipping rates are calculated at checkout based on your location and selected shipping method.
International Shipping
- We ship worldwide! However, customs fees, duties, and taxes may apply depending on your country’s regulations. These charges are the customer's responsibility.
- Delivery times may vary due to customs clearance.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your package’s journey.
Lost or Delayed Packages
- If your package is lost in transit, please contact us at joyiasonllc@gmail.com so we can assist you.
- We are not responsible for shipping delays caused by carriers, weather, or customs processing.
Changes & Cancellations
- Orders can be modified or canceled within 24 hours of placement. After this period, the order is already being processed and cannot be changed.
Contact Us
For any shipping-related inquiries, feel free to reach out to us at joyiasonllc@gmail.com.
We appreciate your support and can’t wait to bring the magic of Joyiason to you!